My mother used to have a favorite saying. She embroidered it to have above the mantle. She quoted it...OFTEN. And I can still hear her say...
Be careful of the words you say.
Keep them soft and sweet.
You never know from day to day
which ones you'll have to eat.
Where is this going, you ask? Well, I have proclaimed loudly and often that I would NEVER have another Dell. My first one was an unhappy experience from day one. But when I found a new computer tech that instantly came across as a really smart and all-around good guy, I believed him when he said that he used to feel the same way, but that they had changed his mind...quality improved..service improved...etc.
It's been a kind of long process. He worked on my old laptop a couple of times. After deciding that due to its age and limitations I didn't want to invest any more money in it, I asked my new friend to start looking for a new one for me. He found me a good deal. He even took care of the registration and warranty and moving everything from the old one to the new one. LOVED having someone do that for me.
And now time will tell. I'm hoping it wins me over.
So far, so good!