I spent a good half hour on the phone with tech support. I could feel the tech rolling his eyes at me when I kept dropping the cords behind the desk and having to retrieve them. He finally told me that I had one of two problems...either my wireless router had gone bad, or my wireless card in the computer had gone bad. Neither of those sounded good to me, as we are in the middle of an emergency fund crisis right now with Carey's truck...transmission went out...$4,000 repair...but that's another story.
Well, since I have no other computer to test the router, I took the laptop to a wifi spot in town today to see if I could get connected there.
At first I had no luck. The pop-up message told me I had no wireless...damn...then I noticed the help links for troubleshooting.
Step one: Make sure the wireless button on the front of the computer is in the on position.
You've got to be kidding me.
Yes, I am that clueless.
I'm just happy...a) that this didn't cost me anything --not counting the blow to my pride--and b) that I figured this out on my own in the privacy of a public wifi hot spot, and not while on the phone with that tech support guy.
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